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General info
Shipping info

HI!

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Due to the current COVID-19 situation and Holiday season there may be some delays in the shipping delivery times. Orders may take longer than normal to arrive due to redutions in transporation,high shipping flux or restrictions in the country you are ordering from.

! Currently not sending to the UK ! due to the new Brexit vat laws.
If you are from the UK please use this link instead:


https://www.etsy.com/fr/shop/YuueFa


Shipping from France can take 2 to 3 business days using Standart Shipping. International orders may take from 5 to 15 business days, depending if you are ordering from inside or outside of Europe. I can't guarantee these shipping times, but I'll do my best to send your orders the faster I can and send you a tracking number to follow your order on:


https://www.laposte.fr/outils/track-a-parcel

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PRE ORDERS

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! Please note that any product ordered with a preorder item will be shipped when all the items are released !
If you want to receive in stock products immediately AND preorder items please place separate orders  ♥

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CUSTOMS

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Orders sent out of the EU will have a customs label attached. Buyers are responsible for any customs and import taxes that may apply. 

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CANCELLATIONS

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If you would like to cancel an order please let me know as soon as possible. If the order hasn't been dispatched I can send you a refund. If it has been dispatched please see the below Returns policy.

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RETURNS

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If you would like to return your items, please get in touch with me as soon as possible. As long as I receive the goods back in the same condition they were sent and within 30 days I can process a refund or exchange depending on the stock left. To return your item, please contact me first. The shipping costs for returns are in the responsability of the costumer.​

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Thank you for your understanding!

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